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Front Desk
Today's board — arrivals through to the room turn that puts the key back on sale.
412 · Rafael Castellanos
Harbour Suite, 3 nights. VIP — late check-out already approved, extra pillows placed.
215 · Ingrid & Mathias Solheim
Deluxe, 5 nights. Airport transfer lands 14:40, driver briefed.
108 · Yusuf Demirci
Ground floor requested at booking — moved down from 306.
501 · Marguerite Vanterpool
Penthouse, party of three. Welcome amenity to be placed before arrival.
224 · Hana Kobayashi
Corporate rate, Lumen account. Direct bill authorised to company folio.
302 · Sanne de Vries
Air conditioning fault reported at 09:20. Engineering paged, guest offered a move to 304.
307 · Fionnuala Brennan
Asked to extend through Sunday. Rate needs re-quoting against the weekend inventory.
118 · Mateusz Wojcik
Accessible room. Guest has declined daily service for the rest of the stay.
210 · Adaeze Okonkwo
Restaurant table for four held at 20:00, charged to room.
401 · Nadine Okafor
Spa and minibar charges still to post before the folio can close.
204 · Wesley Park
Folio splits across two cards at checkout — room to company, extras to guest.
120 · Rosa Ferretti
Late checkout granted to 14:00. Housekeeping resequenced around it.
212 · Out of order
Bathroom re-seal with engineering. Held off inventory until Thursday.
206 · Deep clean
Post-departure deep clean. Needs inspection before it goes back on sale.
305 · Awaiting inspection
Terrace suite turned and linen changed. Supervisor sign-off outstanding.